Mercedes-Benz

Careers

Shine with the Star!

A bright future that can't be missed.

Whether you are a seasoned professional or aspiring to be one, Hap Seng Star can offer you a rewarding and challenging career. To meet our long-term growth objective, we are continuously seeking committed and talented individuals to join our team.

We are looking for people who have the right attitude, experience, drive and the spirit of adventure to be part of our growing team. If you possess these outstanding qualities, and have the right academic qualifications, then you may be the one we are looking for.

We would like to welcome people who are passionate to be part of our award-winning Hap Seng Star team.We welcome you to submit detailed resume with a passport size photograph (n.r) to hss@hapseng.com or mail to ;

Human Resource Manager
Hap Seng Star Sdn Bhd
15, Jalan Sultan Ismail
50250 Kuala Lumpur

Kindly contact our HR team for any enquiries:

Azura (03-2116 9243)
Shawn (03-2116 9272)
Nabilah (03-2116 9037)

No

Position

Location

Requirement

Job Scope

1

Sales Executive
(Passenger Cars)

Balakong Kuala Lumpur Bandar Kinrara Bandar Setia Alam Bandar Bukit Tinggi Johor Bahru Kuching
Kota Kinabalu

• Candidate must possess minimum SPM or Diploma/Degree qualification in any field.

• Minimum 2 years of relevant experience with strong knowledge in automotive.

• Dynamic, self-motivated and energetic go-getter attitude with a strong drive to achieve sales targets.

• Excellent interpersonal and communication skills with good command of English and Bahasa Malaysia.

• Able to converse in Mandarin and other local dialects are desirable.

• To build and expand customer database to achieve sales target. • Achieve high customer satisfaction and keep them loyal to

Mercedes-Benz brand.
• To provide customers with information and solutions on product

and services to meet their needs and desires.
• Establish and maintain a personal and lifelong contact and

relationship with customers.
• Deliver Mercedes-Benz to customers and follow-up after delivery. • Attend to showroom duties.

2

Customer Service Consultant (Passenger Cars)

Bandar Kinrara
Jalan Ipoh

• Candidate must possess minimum Diploma in Business Administration, Automotive Engineering, Hospitality Management or related disciplines.

• Minimum 1 year of working experience in customer service environment.

• Excellent interpersonal and communication skills with good command of English and Bahasa Malaysia.

• Able to converse in Mandarin or other local dialects are desirable. Dynamic, self-motivated and energetic go-getter with a strongpassion for cars and able to demonstrate excellent customer service disposition.

• Advise customers on repair work and regular service maintenance.

• Provide professional technical advice to customers on repair scope and estimated cost after diagnosis.

• Promote after-sales services and products in a dedicated, service- oriented and professional manner.

• Update customers regularly on vehicle repair status.
• Resolve customer complaints and escalate special cases for

corrective action.

3

Customer Service Assistant (Passenger Cars)Bandar Kinrara

•Candidate must possess minimum SPM or Diploma qualification in Hospitality / Tourism / Hotel Management or equivalent.

• Minimum 1-2 years of working experience involving guest
relations.

•Good communication skills in English is mandatory.

•Well-groomed, possess good social etiquette, self-disciplined, pleasant, polite and tactful.

•Deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all customers, with the aim of retaining and attracting new customers.

•Answer telephone calls and transfer it to the respective persons.

Deal with all enquiries and fulfill all reasonable requests from customers in a professional and courteous manner in person or over the telephone.

•To schedule customer appointment.

•Ensure the showroom/ receptionist area are ready for customersat all time.

4

Sales Administration Assistant (Passenger Cars)Bandar Setia Alam

•Candidate must possess minimum SPM or Diploma/Degree qualification in any field.

•Minimum 1-2 years of sales administrative experience, preferably in automotive industry.

•Good command of English and Bahasa Malaysia.

•Meticulous and well-versed in Microsoft Office applications.

• Provide administrative support to the Sales Department and branch administration operations.

• Handle all documentations relating to vehicles sales in the sales office and showroom accurately, efficiently and promptly.

• Generate and prepare monthly reports as well as monitorrenewal of insurance and road tax for the vehicles.

5

Team Leader (Passenger Cars)

Bandar Setia Alam

•Candidate must possess minimum Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma qualification in any automotive field or equivalent.

•Minimum 5 years of working experience in the related field is required for this position.

• Carry out the job scheduling & monitor group manpower and capacity.

• Allocate job assigned by progress controller to technicians accordingly.

• To ensure Technician is always on stand-by at the work bay & check/monitor their attendance.

• Check and review work-in progress and follow-up for completion as promised to the customer.

• Inform Customer Service Consultant of delay in repairs and additional defects.

• Monitor spare parts replacement.

• Responsible for good housekeeping of workshop floor.

6

Technician (Passenger Cars)

Bandar Setia Alam

•Candidate must possess minimum SPM or Professional Certificate/Diploma in Automotive field or equivalent.

•Minimum 3 years of working experience in the related field, preferably in servicing and maintaining passenger and commercial vehicles.

•Perform maintenance and repair services according to Principal’s Workshop Processes requirements.

•Ensure quality workmanship in achieving operational excellence.

•Carry out repair and maintenance work according to the repair order (WIP).

•Ensure full compliance to ISO 9001 & ISO 14001 requirements and safety regulations.

•Maintain a safe and healthy working environment in compliance with Health & Safety requirements.

•Maintain cleanliness of tools, work bays and customer vehicles.

7

Sales Executive (CommercialVehicles)

Teluk Gong, Klang Bandar Kinrara Kuantan Ipoh Kuching
Miri
Kota Kinabalu

•Candidate must possess minimum 2 years relevant experience with proven sales record and strong knowledge in trucks/commercial vehicles and well-versed in permit application.

•Possess a valid GDL license Dynamic as an added advantage.

•Self-motivated and energetic go-getter with a strong drive toachieve sales targets.

•Excellent interpersonal and communication skills with goodcommand of English and Bahasa Malaysia.

•Able to converse in Mandarin and other local dialects is an addedadvantage.

• To promote and sell commercial vehicles (lorry/trucks) to achieve sales target.

• To build and expand customer database to achieve sales target.

• Assist the Sales Manager on the day-to-day commercial vehiclesales operations.

• Provide customers with information and solutions on Mercedes-Benz and Mitsubishi Fuso products and services to meet as well as exceed their expectations.